Terms & Conditions

1. Introduction

These Terms & Conditions ("Agreement") govern the use of services provided by Hoop Dreams Basketball Academy ("Hoop Dreams", "we", "our", "us") to all participants ("you", "your", "participant", "athlete"). By enrolling in or participating in any program, service, or session offered by Hoop Dreams, you agree to comply with and be bound by these Terms & Conditions.

2. Program Overview

Hoop Dreams Basketball Academy offers basketball training programs for athletes of various skill levels. The academy provides services including, but not limited to, individual 1-on-1 sessions, group training, athlete development programs, and professional programs.

3. Eligibility

Participants in the academy must meet the following criteria:

Age and skill level as outlined in each specific program or session description.

Participants under the age of 18 must have parental consent to enrol in the academy.

Hoop Dreams reserves the right to deny enrolment to any participant who does not meet the necessary criteria for a specific program or session.

4. Session Bookings and Payments

1-on-1 Sessions:

To book a 1-on-1 training session, participants must schedule in advance via our booking system.

Payment for each session is due at the time of booking or as otherwise specified.

Academy Programs, School Holiday Programs, Little Dreamers Programs:

Academy Programs, School Holiday Programs, Little Dreamers Programs are structured programs that require a full commitment for the specified duration (e.g., weekly sessions over a certain period).

The full fee for the program must be paid upfront, and no refunds will be issued for missed sessions or early termination of participation.

5. Cancellation Policy

Failure to Attend 1-on-1 Sessions:

If a participant is unable to attend a scheduled 1-on-1 session, a minimum of 24 hours’ notice is required to cancel or reschedule.

Failure to provide 24 hours’ notice will result in the session being considered forfeited, and the session fee must still be paid in full. No make-up sessions will be offered for missed or canceled 1-on-1 sessions.

Academy Programs, School Holiday Programs, Little Dreamers Program Absences:

Participants in the Athlete Program or Pro Program who are unable to attend a scheduled session are still required to pay for the session in full. No refunds, credits, or make-up sessions will be offered.

If a participant misses multiple sessions in the Athlete Program or Pro Program, they will not be entitled to a reduction in fees or a rescheduled session. The program must be paid for in full, regardless of attendance.

6. Program Modifications and Termination

Hoop Dreams reserves the right to modify, cancel, or reschedule sessions, events, or programs due to unforeseen circumstances, including but not limited to facility availability, weather conditions, or trainer availability.

In the event of program cancellation by the academy, participants will be offered either a refund for the missed sessions or the opportunity to reschedule.

7. Payment and Fees

All program and session fees must be paid in full before participation in any session or program, unless otherwise agreed upon.

Hoop Dreams accepts payments via [e.g., credit card, bank transfer, etc.].

Payment for the Athlete Program or Pro Program is non-refundable, and no discounts will be given for missed sessions or early termination.

8. Code of Conduct and Behaviour

Participants are expected to maintain a high standard of behaviour during all training sessions, events, and interactions with staff and other participants.

Any participant who engages in disruptive or unsafe behaviour may be removed from a session or program without refund. This includes physical or verbal abuse, disrespect towards staff or fellow participants, or failure to comply with academy rules.

9. Health and Safety

All participants should ensure they are in good physical health before engaging in any basketball training activities. It is the responsibility of the participant (or their guardian, if under 18) to inform Hoop Dreams of any medical conditions or injuries that could affect participation.

By enrolling, participants acknowledge that they are aware of the risks associated with physical activities and voluntarily assume responsibility for these risks.

10. Liability Waiver

By participating in any session or program with Hoop Dreams, participants (or their guardians) acknowledge and accept the inherent risks associated with physical activity.

Participants agree to release and hold harmless Hoop Dreams, its staff, and affiliates from any liability for injuries, accidents, or damages incurred during participation in the Program.

11. Media and Marketing Consent

Hoop Dreams reserves the right to take photographs, videos, and other media of participants during sessions and events. These may be used for promotional purposes on the Hoop Dreams website, social media platforms, and other marketing materials.

If you do not wish to have your image used, please notify us in writing before your first session.

12. Privacy Policy

Hoop Dreams respects your privacy and is committed to protecting your personal data. Any personal information provided will be used solely for the purpose of administering the Program and will not be shared with third parties without your consent, unless required by law.

13. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Australia, NSW.

Any disputes arising out of or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts in NSW.

14. Changes to Terms & Conditions

Hoop Dreams reserves the right to update or modify these Terms & Conditions at any time. Any changes will be communicated to participants via email or posted on our website. Continued participation in the Program after such changes constitutes acceptance of the updated Terms & Conditions.